SUPPORT
Several different support options are available to suit your specific requirements.
Remote Support
Either per-incident or contract remote support is available at pre-agreed rates. Remote support is provided using TeamViewer and the client PC application is available for download from the link below.
On site support
Per-incident on site support can be provided on a case-by-case basis at rates agreed per project. Contract on site support is provided through our partners.
Email Support
For email support, please send a message to:
support@archwood.co.uk
and include details of the system with hardware models and software version numbers.
support@archwood.co.uk
and include details of the system with hardware models and software version numbers.
REMOTE SUPPORT
Download the TeamViewer remote support application for your PC.
NOTE: The exact behaviour will depend on the browser you are using, typically either:
Click the link above and select "Run" or "Open", or
Right-click, save the file and then run the application from your PC.
